Questions?
Explore our honest FAQ's below
Tallis Graphic & Web Design will always give you honest answers to your questions, because we believe in being candid the first time. If you have more questions after reading the below, feel free to schedule a complementary consultation call. We would be happy to chat more with you!
Marketing Done Right. The First Time.
What is a vector file and why is it important for my logo design project?
A vector file is an image or design that can be made a large as you could ever possibly need, without losing quality, and usually comes as an .AI, .EPS, or .SVG file. This is very important for any larger design projects, to avoid your logo becoming pixelated.
How do I find the perfect marketing company?
It is never easy to know what you actually need, and what a company is trying to sell you unnecessarily. That is why we offer complementary consultation calls and our easy 7 step process. This allows us to learn exactly what you need for your business, build a proper package and work on what you need on your budget. No hidden fees, just simply and honest marketing. Book your call or build you package today!
What services do you offer?
We offer services in all things digital marketing, including logo design, brand design, branding booklets, web design, google business setup, social media optimization, social media management, graphics, marketing materials and MUCH more. If you are unsure whether we offer a digital design service, we most likely do – just give us a shout and we can discuss your needs in greater detail.
Do you offer bundle packages?
We do indeed offer bundle packages! If you bundle 5 or more services you receive 15% OFF. Build you own today!
What is your pricing for logo design?
Logo design is one of the few products where we only offer flat rates, and this is because we want to offer unlimited changes without any additional expense to our customers. Logo designs must be original and you must love your logo. To learn more about our flat rate pricing you can visit our logo design page.
How does your process work?
We have worked hard to make our process as easy as possible for our customers, including free consultation calls, easy branding package builders, great communication and different options for pricing. We work very hard so that you do not have to worry and stress when it comes to your brand! No hidden fees, just simply and honest marketing. Book your call or build you package today!
Do you offer website hosting and what is included?
We do offer website hosting which includes: Automatic Daily Backups, Free SSL Certificate, Free Email and/or Email Forwarding, Speed Optimization, Website Security, Malware Protection, CDN Installation, Unlimited User Access, Free Video Tutorial on Making Your Own Changes. To learn more visit our website hosting page.
What is Google Ranking and SEO?
Google Ranking is preparing your website in a way that uses keywords and optimization to ensure that your website is properly indexed with Google. It also involves beginning a google ranking campaign to bring you above your competition, ensuring that you are getting the organic traffic. You can learn more about our Google Ranking Services here.
Do you offer custom website designs or use templates?
We never use pre-built templates at Tallis graphic & Web Design. All of our websites are designed entirely from scratch, without the use of pre-built elements or AI to create our designs.
Can I make my own changes once my website is published?
Yes, absolutely! Tallis Graphic & Web Design not only offers our customers full access to their website backend, but we also will prepare you complementary video tutorials on how to make your own changes. Just ask us!
Will my website be mobile-friendly?
All of our websites are designed to be PC, laptop, tablet & mobile friendly. We also ensure that all pages are properly indexed with Google and checked for mobile useability.
Can you create social media graphics and marketing materials?
Yes! We design social media templates, ads, business cards, brochures, and more.
What website platforms do you work in?
We work in WordPress for any new website projects. If you require assistance with an already existing Squarespace website, then we have a web designer on our team who specializes in Squarespace as well!
Can you integrate e-commerce into my website?
Yes! We can build very versatile and flexible commerce stores that can accommodate your needs, including additional addons such as cart optimization, sales process building and email marketing integration.
Can you help with rebranding my business?
Yes! We offer complete branding packages, including logo redesigns, website updates, and brand identity development. If you are unsure of what you need, book a complementary consultation call today!
Do you offer rush services?
Yes, we offer both regular and rush services to our customers through different job request queues.
Do you provide website maintenance and updates?
Yes! We offer ongoing maintenance plans (optional) to keep your website running smoothly. We also offer tutorials on how to perform maintenance yourself!
Can I get the raw design files?
Yes, we can provide source files (such as Adobe Illustrator or Photoshop files) upon request.